A Decade of Dedication: Why Our Customers Keep Coming Back to The Porch
Julie Athanasiou
In today's fast-paced world of automated responses and chatbots, there's something refreshingly different about shopping at The Porch. Just ask our customers - their stories paint a picture of what makes us unique in the Australian outdoor furniture market.
The Personal Touch That Makes All the Difference
"Chris has been wonderful with exceptional customer service. He is a very humble person and went out of his way to help us out," shares one of our recent customers. This kind of personal attention isn't just an occasional occurrence - it's our standard practice.
As Tali Stewart recently noted, "The most beautiful and high-quality Adirondack chairs! We are so happy with our purchase perfect for our outdoor area, cannot more highly recommend this incredible furniture."
Beyond Just a Purchase
At The Porch, every interaction is an opportunity to create a lasting relationship. As Kerry ("Kezza Sunshine") enthusiastically shared: "Oh my gosh, one of those truly wonderful purchasing experiences from start to finish. Can't speak highly enough of the easy ordering process, advice from and being kept up to date by the amazing Chris, the smooth delivery experience."
What Sets Us Apart
Our commitment to service includes:
Personal attention from Chris, the owner
Expert guidance in choosing the perfect piece
Flexible delivery options
After-sale support and care
As Stephanie Boydell discovered after weeks of research, The Porch was worth the wait: "I had such a wonderful experience dealing with Chris. He was endlessly helpful and flexible... We are delighted with their quality and the service."
From City to Country
Whether you're in Melbourne, Sydney, Brisbane, Perth, Adelaide, or regional Australia, we ensure the same level of service reaches you. Joan Robinson from country Victoria confirms: "I received delivery in country Victoria within 3 days of my call and highly recommend The Porch and the proprietor, Chris who was a delight to deal with."
Commercial Success Stories
Even our commercial clients sing our praises. As Darrell Monk from Sea Shanties shared: "After a long battle with sourcing decent Adirondack chairs... When I received them and saw how high quality they were, I quickly [ordered more]."
A Tradition of Excellence
From our showroom in Rowville (1/11 Laser Dr, Rowville, VIC, 3178) to your backyard, we maintain the same level of dedication that has earned us these glowing reviews. As Marie Damas puts it, we offer "exceptional old-fashioned service and advice" combined with "brilliant quality and gorgeous-looking Adirondack chairs!"
Connect With Us
Ready to experience the difference that personal service makes? Contact Chris directly at (03) 8288 1799 or via email at info@theporch.com.au. Join our community of satisfied customers who have discovered why The Porch is Australia's trusted source for quality timber Adirondack chairs.